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Before You Speak

Try Verbal Drafting

Adjusting to Your Audience

A Coach's View

Reset Your Communication Radar

These articles offer insightful advice distilled from Margaret Keys' 30-plus years in communications. They are provided as Adobe Acrobat files, which require the Acrobat Reader for viewing. (The viewer can be downloaded free from Adobe.)

Speaking On Course: Before You Speak (12k PDF)

Keys presents a three-step process for enlightened preparation for public speaking, which involves analyzing yourself, your audience, and your goal and message.

Speaking On Course: Adjusting to Your Audience (11k PDF)

Tips on using your "audience radar" to develop rapport and keep your audience with you throughout your speech.

Reset Your Communication Radar (11k PDF)

Expert advice for communicating with individuals or groups, including 11 questions to help you read your audience.

Try Verbal Drafting for Your Next Speech (11k PDF)

Traditional methods for developing written documents fall short when it comes to spoken communication. Keys provides advice for preparing the content and delivery of your message.

A Coach's View (22k PDF)

Twelve tips for speakers.